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i711 Wireless FAQs
What is Wireless Relay?
If you've used i711.com, you know it's a great relay service. i711 Wireless adds the convenience of i711.com relay to your wireless device. When you have i711 Wireless, you can make a relay call from a park bench just as easily as you can from the office because i711.com goes wherever you do.
Is i711 Wireless FREE to download and FREE to use?
Yes. There is no cost to download the service. Once installed, i711 Wireless lets you make relay calls anywhere in the U. S. for free.
How do I get i711 Wireless?
You can download i711 Wireless to your wireless device in just a few simple steps. There are no cables to connect. Nothing to change on your device. The download happens automatically and wirelessly. Most people begin their first i711 Wireless relay call in less than a minute. It's that easy.
What devices does it work on?
i711 Wireless is available now for the T-Mobile Sidekick, and several BlackBerry wireless handhelds.
Why is i711 Wireless better than other wireless IP relay services?
i711 Wireless offers a complete wireless relay experience, including smart dialing, custom calling, and bonus features you can't get anywhere else, even when you're making wireless AIM calls. i711 Wireless is as fast and easy to use as the wireless devices you use it on. For more information on why i711 Wireless is better, click here.
I access relay through AIM. Should I get i711 Wireless too?
Yes! Using relay through AIM is very convenient, but i711 Wireless gives you more options. i711 Wireless lets you customize how your calls look and lets you dial anyone in your device's address book in just a few clicks.
I used to use a service called Sprint Relay Wireless on the Sidekick. Is i711 Wireless the same?
i711 Wireless offers the same features that the original Sprint Relay Wireless did, but with the quality relay experience you enjoy with i711.com.
If I install i711 Wireless, will I still be able to use other relay services I have installed on my device?
Yes. Once you start using i711 Wireless, you probably won't want to go back to generic wireless IP relay...smile. But if you decide to use another provider, you can. i711 Wireless does not interfere with any other wireless relay service.
Why do I have to download i711 Wireless? Some companies offer relay with "no download required."
We want your calls to be fast. When you download i711 Wireless onto your handheld device, you can be sure that the software is optimized for a mobile relay experience. i711 Wireless downloads and installs in minutes, and once installed delivers the best wireless relay experience available. i711 Wireless is as fast and easy to use as your Sidekick or BlackBerry because it was designed for those devices.
OK, so you say "no download required" means my relay calls will be slow. Why?
"No download required" just means that you access that company's relay service through your device's web browser. When you do that, you're forcing the wireless device to process all kinds of instructions intended for a desktop PC. Sure, your handheld can make relay calls this way; but it has to handle a lot more of this PC information during your call. This means painfully slow connect times and tediously slow relay calls.
Learn More: Overview FAQs Features Comparison