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Relay Call Support About My i711
 

OK, we know you have questions.

Hearing people can call me?
You bet. i711 Call Me gives you a personal 800 number any hearing person can dial for free, and when they do, their calls reach you through i711.com relay.

Who can call my i711 Call Me number?
Your mom. Your spouse. Superman. The entire state of Maine. Anyone in the U.S. can call your i711 Call Me number from any telephone (yes, even cell phones). They just dial your 800 number and within a few moments, you get their relayed call or if you prefer, a message they leave.

How do I take calls?
When someone dials your i711 Call Me number, their call is relayed to you through i711.com relay on AOL Instant Messenger (AIM). These calls reach you whether you're on a computer or on an AIM-equipped wireless device like a Sidekick.

How does i711 Call Me work?
It's easy. Give out your i711 Call Me number. When hearing people dial it, they reach an i711 operator who checks to see if you're online on AIM or not. If you are, the operator will begin an i711.com relay call with you through AIM. If not, she'll send you an email that includes your caller's message, their phone number, and a link that lets you call the person back in one click.

How do I win the lottery next time?
We can't help you there. But, make sure the lottery officials have your i711 Call Me number, and when they call to tell you you've won, you'll get their call instantly.

What if I get a call and I'm not at a computer?
i711 Call Me will direct calls to you whenever you're logged into AIM. So, if you have a wireless device with AIM, your calls will automatically be routed there.

Hey, I'm always on AIM, but I don't always want to take calls. What do I do?
Screening your calls is easy. When a call comes in that you don't want to take, just type "MSG" and the operator will take a message from your caller and email it to you. When you're ready, you can call that person back with just one click.

Where do my messages go?
They're sent to the email address you provide when you register.

How do I call someone back?
By clicking once on a link in the message. i711 Call Me features One-Click Call Back™. Just open the message, click on the included phone number link, and shazam! your call starts automatically, and the operator will automatically dial the number of the person who left the message.

My rent is late. Will you pay it for me?
No. But when your landlord calls your i711 Call Me number, make sure you type "MSG" and you'll only get her questions by email. (Yep, i711 Call Me lets you dodge calls too!)

How much does it cost?
i711 Call Me is free to you and free to your callers. Only i711 gives you a toll-free number so more people will be willing to call you.

How do I sign up?
If you're already a registered i711.com user, just sign in, click on the "My i711" tab, and you'll see a link that will walk you through the set up. You can set up i711 Call Me in just a few steps, and your number will be instantly ready to use.
If you're new to i711.com, register now for free, and you'll be taken to a page that will let you set up i711 Call Me.

Does this work on my Sidekick or BlackBerry?
Yeah baby! i711 Call Me directs your calls anywhere you're signed into AIM, including wireless devices.

Another relay company offers an "IP relay number." Is i711 Call Me the same?
Both services let hearing people call you through relay using a voice telephone. But like all i711.com relay services, i711 Call Me makes calling better. Why? Because all they want is your relay call. We want you to be happy.

The operator seems cute. Can I ask him/her out?
i711 Operators are really friendly. We know. Sadly, they're also fanatical about providing the best relay service on the planet, so they probably won't have time for dating. But try this: next time someone asks you for your phone number, give them your i711 Call Me number and see how quickly you get a call back.

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